Data built for decisions

Explore our complimentary research study reports, read our latest commentary, see how clients are putting occupant intelligence to work, and learn how we're recognizing engagement excellence across the industry.

12 K+
Renter responses collected annually across Canada
6 +
Annual reports published across multi-residential segments
5
Years of continuous benchmarking data
40 +
Markets tracked across Ontario, BC, Alberta & beyond
Yardi
Research Study Reports

Complimentary Reports

Insights you can use today. Published annually and drawn from thousands of occupants – answers built for investors, developers, owners and operators, who want quick access to the right data.

Multi-Family
Rental Housing Study
Rental Housing Study
More than 32,000 resident responses across Canada and the U.S., covering satisfaction, the leasing experience, incentives, and the issues shaping the sector.
Complimentary PDF
Coming Sept
Office
Office Workplace Study
Office Workplace Study
What tenants and employees want from the workplace today – the features that drive value and retention, and the trade-offs occupiers are willing to make.
Complimentary PDF
Download
Multi-Family
Marketing & Leasing Study
Marketing & Leasing Study
The study identifies key topics that are top of mind for housing providers and explores how they are adapting to shifting trends in residential marketing and leasing.
Complimentary PDF
Download
In the wild

Media & Socials

Our research team shares ongoing commentary on what the data is showing, from shifts in resident and tenant preferences to broader trends shaping the industry. Follow along across our channels for analysis, perspective, and the stories behind the numbers.

Our channels
Media & Socials
Social
LinkedIn
Follow us for data highlights, study previews, and commentary as it happens, shared where the industry is already talking.
See more →
Media
RENX Monthly Column
Read our recurring column in Real Estate News Exchange, where we break down what the latest data means for investors, developers, owners, and operators.
See posts →
Content
Blog
Longer-form analysis and commentary on resident and tenant preferences from our team. Check back for our first post.
Coming soon
Recognizing industry leaders

Case Studies

Every property has a different story. Explore how clients across asset classes have used data from residents, tenants, and occupiers to guide decisions, solve challenges, and strengthen performance across their portfolios.

Three different portfolios. Three unique solutions.
How clients use occupant intelligence
Kindred Works
From acquisition to in-ground
To engage the local community throughout the development lifecycle, the team needed a way to capture continuous feedback on preferences and needs to inform decision-making. Shape Your Space® Development was implemented as a community engagement platform, using large format signage on site paired with QR codes to collect feedback throughout the project. The result was a robust, ongoing stream of community feedback data that informed and de-risked decisions at every stage of the development lifecycle.
KingSett Capital
CapEx validation for an iconic hotel
To build excitement and capture community sentiment around the repositioning of under-utilized retail space at an iconic downtown Toronto hotel, the team needed a way to engage guests and the surrounding community. Shape Your Space® Development was implemented through bold "An iconic landmark reimagined" signage across hoarding, windows, and interior corridors, paired with key card inserts and postcards offering F&B incentives, each featuring a QR code. The result was a significant increase in on-site engagement and survey participation, delivering actionable insight into guest and community expectations to guide the retail space repositioning.
Crown Property Management
Office fitness centre redevelopment
To engage office tenants in shaping the redevelopment of the on-site fitness centre, the team needed to capture tenant needs and preferences for equipment, amenities, and programming. Prominent, bilingual "Fitness centre coming soon" signage was installed throughout the property, featuring QR codes linked to the Shape Your Space® survey and incentivized with a chance to win Ottawa Bluesfest passes. The result was strong tenant engagement and high survey participation, delivering clear, actionable insight to guide the fitness centre's design and ensure the new space aligns with tenant lifestyles.
Recognizing industry leaders

Engage & Elevate Awards

Engage & Elevate is an initiative designed to empower and recognize leaders within the Commercial Real Estate and Multi-Residential industry who are committed to uplifting resident and tenant voices.

How it works
Engage & Elevate Awards
Demonstrate Excellence
Organizations show excellence and dedication across key performance indicators, including NPS scores, depth of use across occupant intelligence tools, and consistency in sharing feedback with residents and tenants.
Inquire for details →
Earn Recognition
Based on the criteria reached, organizations are placed into one of four tiers – Platinum, Gold, Silver or Bronze – each reflecting a distinct threshold of engagement performance.
Inquire for details →
Showcase Achievement
Organizations receive an emblem to use across their marketing and social campaigns, signaling their commitment to residents, tenants, and investors, and setting them apart in a competitive market.
Inquire for details →

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